Privacy Policy 🔒

1. Information We Collect 📊

Personal Information

When you create an account or use FilmyFly, we may collect the following personal information:

• Account Information: Name, email address, phone number, birth date
• Payment Information: Credit card details, billing address, payment history
• Profile Data: Username, profile picture, viewing preferences
• Communication Data: Customer support interactions, feedback, reviews

Usage Information

We automatically collect information about how you use FilmyFly:

• Viewing Activity: Movies watched, viewing duration, playback quality
• Device Information: Device type, operating system, browser type
• Network Information: IP address, connection speed, location data
• Website Analytics: Pages visited, time spent, click patterns

Cookies and Tracking Technologies

FilmyFly uses cookies and similar technologies to enhance your experience:

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic website functionality	Session
Preference Cookies	Remember your settings and preferences	1 Year
Analytics Cookies	Help us understand website usage	2 Years
Marketing Cookies	Deliver personalized advertising	1 Year

2. How We Use Your Information 🎯

Service Provision

• Provide access to streaming content
• Maintain and improve our platform
• Process payments and manage subscriptions
• Offer customer support and assistance

Personalization

• Recommend movies and TV shows based on your preferences
• Customize your viewing experience
• Remember your account settings and preferences
• Provide personalized content suggestions

Communication

• Send important account and service notifications
• Respond to your inquiries and support requests
• Share promotional offers and new features (with consent)
• Conduct surveys and gather feedback

Legal and Security

• Comply with legal obligations and regulations
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service
• Investigate and prevent illegal activities

3. Information Sharing and Disclosure 🤝

Service Providers

We may share your information with trusted third-party service providers who help us operate FilmyFly:

• Payment Processors: To handle billing and subscription management
• Cloud Storage Providers: To store and deliver content securely
• Analytics Services: To understand platform usage and improve services
• Customer Support Tools: To provide efficient customer service

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our Terms of Service
• Prevent fraud, abuse, or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security Measures 🛡️

Technical Safeguards

• Encryption: All data transmission uses SSL/TLS encryption
• Secure Storage: Personal data is stored in encrypted databases
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing

Organizational Measures

• Employee training on data protection and privacy
• Strict confidentiality agreements for all staff
• Regular security policy updates and reviews
• Incident response procedures for potential breaches

5. Your Privacy Rights and Choices 👤

Account Management

• Access: View and download your personal data
• Update: Modify your account information and preferences
• Delete: Request deletion of your account and associated data
• Portability: Export your data in a readable format

Communication Preferences

• Opt out of marketing emails and promotional communications
• Customize notification settings for your account
• Control how we contact you about service updates

Cookie Management

You can control cookie settings through your browser preferences:

• Block or allow specific types of cookies
• Delete existing cookies from your device
• Set up automatic cookie management rules
• Receive notifications when cookies are set

6. Children's Privacy 👶

FilmyFly is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

For users between 13 and 18 years old, parental consent may be required for certain activities, including account creation and subscription purchases.

7. International Data Transfers 🌍

FilmyFly operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Data Transfer Safeguards

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions for transfers to certain countries
• Certification schemes and codes of conduct
• Regular monitoring of transfer practices and security measures

8. Data Retention 📅

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until account deletion or required retention period
• Viewing History: Up to 7 years for recommendation purposes
• Payment Information: As required by financial regulations
• Support Communications: Up to 3 years for service improvement

9. Third-Party Services 🔗

FilmyFly may contain links to third-party websites or integrate with external services. This privacy policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Updates to This Privacy Policy 🔄

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our platform. Your continued use of FilmyFly after such modifications constitutes acceptance of the updated policy.

11. Contact Information 📧

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Mailing Address: FilmyFly Privacy Department
• Online Form: Contact Page